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Privacy Policy
The online shop "Ms-Wish" operated by Sankaisei Co., Ltd. (hereinafter referred to as "this site") respects customers' personal information and strictly complies with the "Act on the Protection of Personal Information". This policy clarifies the guidelines regarding the collection, use, and management of personal information.
1.Definition of personal information
In this policy, "personal information" refers to information that can identify a specific individual, such as name, date of birth, address, telephone number, and email address. It also includes information that can be easily linked with other information to identify a specific individual.
2.Types of personal information to be collected
This site may collect the following personal information.
- Information provided by customers through the registration form (name, address, phone number, email address, payment information, etc.)
- Information related to transactions such as purchase history, opinions, and impressions
- Information such as access logs and IP addresses for analyzing website usage status
- Information collected through cookies (for details, refer to Section 8)
3.Methods of collecting personal information
Personal information will be collected by the following methods.
- Form data entered by the customer themselves
- Transaction records and inquiry history
- Information automatically collected through website access analysis tools
4.Purpose of Use of Personal Information
The collected personal information will be used for the following purposes.
- Fulfillment of transactions such as product delivery and payment processing
- Customer support such as order confirmation and delivery status notifications
- Provision of information on new products and services (only when prior consent has been obtained)
- Analysis for site improvement and service enhancement
- To fulfill obligations based on laws and regulations
5.Regarding provision to third parties
As a general rule, we will not provide personal information to third parties without the customer's prior consent. However, the following cases are exceptions.
- When based on laws and regulations
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent
- Cases where it is particularly necessary for improving public health or promoting the healthy upbringing of children, and it is difficult to obtain the person's consent
- When it is necessary for a national institution, a local public entity, or a person entrusted by them to carry out the affairs specified by law, and obtaining the consent of the person concerned is likely to hinder the performance of such affairs
When providing personal information to a third party, we strictly comply with the obligation to record the date of provision, the name and address of the recipient, etc., and keep them for a certain period of time.
6.Regarding data transmission overseas
In the operation of this website, there may be cases where customers' personal information is stored on overseas servers. In such cases, the following measures will be taken in accordance with the "Act on the Protection of Personal Information".
- We will obtain the customer's explicit consent in advance.
- We will implement technical measures to ensure data security.
- We clearly stipulate in the contract the obligation to protect personal information for overseas recipients.
- Customers can withdraw their consent at any time.
7.My rights
Customers have the following rights with respect to this website.
- The right to request access to personal information
- The right to request correction or addition of personal information
- The right to request the suspension or deletion of personal information
- The right to claim cessation provided by a third party
If you wish to exercise the above rights, please make your request by email or in writing. We will respond within a reasonable period after verifying your identity. Please refer to Clause 11 for the address to which requests should be sent.
8.Regarding the use of cookies
This website uses cookies to improve its services. Cookies are small data files stored on your computer and are used to analyze how the site is used.
- Purpose of use: counting the number of visits, analyzing user behavior, improving the site, etc.
- Third-party cookies: We may use access analysis tools such as Google Analytics.
- Data retention period: As a general rule, it will be automatically deleted after 14 months.
- Deactivation method: You can refuse to accept cookies through your browser settings (however, some functions may not work properly).
9.Period of Retention of Personal Information
Personal information will be stored only for the period necessary to achieve the purpose of use, after which it will be properly disposed of. If it is necessary to store it for a long period of time due to legal obligations, etc., the period will be clearly specified and it will be stored safely. Proper management will also be carried out for short-term stored data (data to be deleted within 6 months).
10.Security Measures
To prevent the leakage, loss, or damage of personal information, the following safety measures are implemented.
- Data encryption (introduction of SSL communication)
- Implementation of access restrictions
- Regular updates of security software
- Implementation of education and training for employees
- Regular review and improvement of security measures
11.Changes to the Privacy Policy
This policy may be revised as necessary due to amendments to laws and regulations or changes in the policies of Sankaisei Co., Ltd. If there is a revision, it will be promptly announced on this site, and important changes will be notified by email. The revised policy will take effect from the time it is posted on this site.
12.Inquiries
For any questions, opinions, or requests regarding the handling of personal information, please contact the following office.
- Email address:[email protected]
- Destination: Privacy Department, Ms-Wish, Sankaisei Co., Ltd., Nikko Training, 3-16-16 Kamishirokawa, Nakano-ku, Tokyo 165-0031
Furthermore, if a complaint regarding the handling of personal information cannot be resolved, you can file a complaint with the Personal Information Protection Commission.
Date of Establishment: January 1, 2020
Final revision date: August 14, 2023